Not spoken to some of your clients for a while?

All too often companies concentrate their marketing efforts on identifying new business / sales opportunities and ignore their existing clients. We've all experienced how that feels. And especially in this economic climate there's more reason than ever to look after your existing clients.

At DJR Marketing we recognise the value of existing clients and that’s why we have developed a telemarketing service that specifically focuses on keeping in touch with them.

If your objective is to provide an excellent service to your clients, you need to know if that’s what they experienced. So why not ask them? Often, using a third party to ask these sorts of questions can result in more open feedback from your clients.

The DJR Marketing team works with you to create a set of market research questions that aim to find out your client's perceptions about the different aspects of your service and delivery. The results can be useful in improving your business – and often the very fact that you've got in touch may lead to new work.

If you’d like to talk to someone about how our customer service reviews can help you and your business, call Daniel Reilly on 01902 716869 or use the enquiry form below.